Since its start in the early 1990s, Shanghai Pudong Development Bank (SPD) has grown quickly in the highly competitive Chinese banking industry. By now, the bank operates a national network of 41 branches and over 1,700 banking outlets across China and the number of employees has exceeded 48,000. It stretches across China and caters to both the retail and institutional markets.
Since its public listing on the stock market, SPD Bank has been ranked among the Top 100 Listed Companies in China by Asia Weekly for several consecutive years. In February 2017, SPD Bank ranked 18th on the list of “Top 500 Banking Brands” released by the British magazine The Banker, with a brand value of USD 11,963 million, making it the 6th among Chinese banks. In May 2016, SPD Bank ranked 57th on the list of Forbes Global 2000 – 12th among the Chinese companies and 7th among the Chinese banks.
Banks in China are mandated to undergo periodic redesigns and SPD retained MetaThink to develop their new position and identity. As part of a strategic plan to ensure thay they stay up-to-date with the latest trends, MetaThink was engaged to further brand the digital banking platform under the spdb+ name. In order to reinforce the new digital banking spdb+ experience, the leadership team retained MetaThink to develop the new customer branch experience. For its 2016 redesign, SPD called on SLD and our China-based partner, MetaThink, to reimagine four SPD bank branches in Shanghai, Tianjin, and Changsha and to develop prototypes with a planned nationwide rollout.