Share This Page




Tomorrow’s menu—memorable experiences that connect emotionally with customers.

Few industries are as aggressively competitive as food service.  With such a huge menu of choices—from eat-in to take-out, fast food to leisurely dining, value-driven to indulgent—how food service brands capture the public’s imagination depends on the memorable experiences they create that connect emotionally with their customers.  Our goal is to empower restaurant owners with the confidence to build solid, customer-centric futures for their brands.  So everything we do comes down to owning the Blink Factor moment, that exciting, emotional lightning strike when a hungry customer chooses your restaurant over others.


    The Future of Retail Book Image

Some of our related work

270x170 Teriyaki Experience 01
Teriyaki Experience

Shikatani Lacroix was retained by Innovative Food Brands to create a new cu...

270x170 02 SLD COOP
Federated Co-operatives Limited

Shikatani Lacroix was retained by Federated Co-operatives Limited to develo...

slider image
Boston Pizza

Shikatani Lacroix was commissioned to design an immersive restaurant bar ex...

Calgary COOP Cs 01 360x220 e1487198849217
Calgary Co-op

Shikatani Lacroix’s  “outstanding” new store design for Calgary Co-o...

MM Cs 360x220
M&M Food Market

Shikatani Lacroix helps lead the reinvention of M&M Meat Shops brand to...

MM web 01 360x220
M&M Food Market Website

The new M&M Food Market website allows customers to buy products, and s...

View More Work

Some of our recent thoughts

2020: The Lost Year
Blog April 03, 2020

COVID-19 has accelerated what was starting off to be a shaky start to the ...

Read More
What Brands Can Learn From China’s Handling of…
Blog March 20, 2020

As Europe and North America hunkers down amidst the peak of COVID-19’s a...

Read More
SLD’s Future Readiness Insights Report
Whitepaper March 16, 2020

To better understand the level of awareness that brands have of the Strateg...

Read More
What Rising Food Costs Mean for Foodservice Brands
Blog March 05, 2020

In spite of new agreements such as CUSMA (the new NAFTA) and the China –...

Read More
The Evolving Definition of “Local”
Blog February 07, 2020

In our 2030 predictions blog we included two of many likely scen...

Read More
Does the Food Really Matter?
Blog January 17, 2020

To answer the headline: yes – but not as much as you may think. Arguably...

Read More
View Our Thoughts

Recent news

Take the SLD Future-Readiness Survey!
Press October 03, 2019

For brands and organizations, responding to the turns and tribulations of t...

Read More
SLD grows, adding New York to global roster
Press August 28, 2019

Powerhouse brand and retail design agency, Shikatani Lacroix Design (SLD), ...

Read More
SLD Launches New Podcast: Think Retail
Press March 25, 2019

Shikatani Lacroix Design is happy to announce the launch of Think Retail, a...

Read More
Shikatani Lacroix Celebrates Release of Desire by Design
Press September 21, 2018

On Thursday, September 20, Shikatani Lacroix hosted a book launch in celebr...

Read More
Millennials and their Value to Restaurateurs
Press April 27, 2018

In a recent article by Foodservice and Hospitality Magazine, the publicatio...

Read More
Shikatani Lacroix Expands North American Team
Press January 02, 2018

TORONTO - Branding and design agency Shikatani Lacroix is expanding its tea...

Read More
Related News

Related speaking engagements

SEGD Branded Environments 2020

Held in partnership with Digital Signage Expo 2020, SEGD Branded Environmen...

Read More
Desire by Design Book Launch
Toronto September 20, 2018

In celebration of the release of Jean-Pierre Lacroix's new book Desire by...

Read More
2020: Growth in a Frictionless World
Toronto October 30, 2018

Jean Pierre Lacroix, in partnership with PAC is hosting a workshop: Desire...

Read More
DSE Digital Signage Expo 2018
Las Vegas March 28, 2018

Deliver A More Meaningful Dining Experience Customers will Love Foodservic...

Read More
Executive Breakfast Summit
Toronto April 10, 2018

The Changing Physical and Digital Consumer Landscape - and What it Means fo...

Read More
Digital Signage Solutions Pavilion
Toronto September 14, 2017

Marcos Terenzio, Director of Digital Experience at Shikatani Lacroix, will ...

Read More
View More Speaking Engagements

Related awards

slider image
SLD Wins PepsiCo Marketing Award for Best...

In the presence of the most prestigious awards in hockey, Shikatani Lacroix...

slider image
Shikatani Lacroix Wins Gold APEX Award

Shikatani Lacroix has won a Gold APEX Award at the Digital Signage Expo (...

Calgary COOP Cs 01 360x220 e1487198849217
Retail Design Institute Celebrates...

Shikatani Lacroix’s design and implementation of Calgary Co-op is being i...

270 x 170 sitefinity award 2016
Award: Shikatani Lacroix Wins Progress...

Shikatani Lacroix has won Progress Sitefinity’s Website of the Year Award...

Blogs 0009 MM Banner SliderKitchen 1400x580
Shikatani Lacroix Wins ICSC Canadian...

Branding and design agency Shikatani Lacroix won a Silver Retail Store Desi...