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Tomorrow’s menu—memorable experiences that connect emotionally with customers.

Few industries are as aggressively competitive as food service.  With such a huge menu of choices—from eat-in to take-out, fast food to leisurely dining, value-driven to indulgent—how food service brands capture the public’s imagination depends on the memorable experiences they create that connect emotionally with their customers.  Our goal is to empower restaurant owners with the confidence to build solid, customer-centric futures for their brands.  So everything we do comes down to owning the Blink Factor moment, that exciting, emotional lightning strike when a hungry customer chooses your restaurant over others.


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Some of our recent thoughts

What Facebook’s Threat Report Means for Brands
Blog May 28, 2021

As we hit the halfway point of 2021, one trend that we have been particula...

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DeepReal Part 1: Gaining Trust in a Post-Truth…
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The inability to tell fact from fiction is being driven by a number of fac...

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The Four Characteristics that Define Indie Brands
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There are many lessons to be taken from COVID-19 and how consumers have ch...

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Digital experiences and communications, including websites, social media a...

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It has been a long time since we have experienced such a disruptive year. ...

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COVID-19 has accelerated many of the digital transformation behaviors that...

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View Our Thoughts

Recent news

SLD Welcomes Thomas Dimoff as Director, Digital Experiences
Press June 16, 2021

Shikatani Lacroix Design (SLD) is pleased to announce the hiring of industr...

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Take the SLD Future-Readiness Survey!
Press October 03, 2019

For brands and organizations, responding to the turns and tribulations of t...

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SLD grows, adding New York to global roster
Press August 28, 2019

Powerhouse brand and retail design agency, Shikatani Lacroix Design (SLD), ...

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SLD Launches New Podcast: Think Retail
Press March 25, 2019

Shikatani Lacroix Design is happy to announce the launch of Think Retail, a...

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Shikatani Lacroix Celebrates Release of Desire by Design
Press September 21, 2018

On Thursday, September 20, Shikatani Lacroix hosted a book launch in celebr...

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Millennials and their Value to Restaurateurs
Press April 27, 2018

In a recent article by Foodservice and Hospitality Magazine, the publicatio...

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Related speaking engagements

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The Association of Professional Futurists (APF) is a global community of fu...

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Self-Service Innovation Virtual Summit

The Self-Service Innovation Summit took place between December 8-9, and exa...

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Amidst the COVID-19 pandemic, BXP and VMSD Magazine partnered to host a web...

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SEGD Branded Environments 2020

Held in partnership with Digital Signage Expo 2020, SEGD Branded Environmen...

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Desire by Design Book Launch
Toronto September 20, 2018

In celebration of the release of Jean-Pierre Lacroix's new book Desire by...

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Toronto October 30, 2018

Jean Pierre Lacroix, in partnership with PAC is hosting a workshop: Desire...

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Branding and design agency Shikatani Lacroix won a Silver Retail Store Desi...