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Slide THINK BLINK SLD creates retail experiences that connect... Slide EMOTIONALLY SLD creates retail experiences that connect... Slide POWERFULLY SLD creates retail experiences that connect... Slide INSTANTLY SLD creates retail experiences that connect...


Tomorrow’s menu—memorable experiences that connect emotionally with customers.

Few industries are as aggressively competitive as food service.  With such a huge menu of choices—from eat-in to take-out, fast food to leisurely dining, value-driven to indulgent—how food service brands capture the public’s imagination depends on the memorable experiences they create that connect emotionally with their customers.  Our goal is to empower restaurant owners with the confidence to build solid, customer-centric futures for their brands.  So everything we do comes down to owning the Blink Factor moment, that exciting, emotional lightning strike when a hungry customer chooses your restaurant over others.


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Some of our recent thoughts

The Two Customer Personas of COVID-19
Whitepaper July 15, 2020

COVID-19 has significantly impacted almost all major industries, including ...

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How Retailers Can Help Reduce Consumer Anxiety
Blog June 01, 2020

While COVID-19 has been the primary concern for brands around the world ov...

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Short-Term Strategies for CPG Brands Amidst COVID-19
Blog May 11, 2020

The past few months have been a whirlwind of ups and downs for CPG brands ...

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The Best Brand Responses to COVID-19
Blog May 07, 2020

Not since the second world war has the entire planet been so focused on a ...

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COVID-19: Foodservice’s New Reality
Whitepaper May 04, 2020

The foodservice industry has not lived through a global crisis of such magn...

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COVID-19: How Foodservice Brands Can Remain Relevant
Webinar May 01, 2020

To help foodservice operators better understand how to handle COVID-19, SLD...

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View Our Thoughts

Recent news

Take the SLD Future-Readiness Survey!
Press October 03, 2019

For brands and organizations, responding to the turns and tribulations of t...

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SLD grows, adding New York to global roster
Press August 28, 2019

Powerhouse brand and retail design agency, Shikatani Lacroix Design (SLD), ...

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SLD Launches New Podcast: Think Retail
Press March 25, 2019

Shikatani Lacroix Design is happy to announce the launch of Think Retail, a...

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Shikatani Lacroix Celebrates Release of Desire by Design
Press September 21, 2018

On Thursday, September 20, Shikatani Lacroix hosted a book launch in celebr...

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Millennials and their Value to Restaurateurs
Press April 27, 2018

In a recent article by Foodservice and Hospitality Magazine, the publicatio...

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Shikatani Lacroix Expands North American Team
Press January 02, 2018

TORONTO - Branding and design agency Shikatani Lacroix is expanding its tea...

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Related speaking engagements

Insights for Retailers & CPG Brands in the…

Amidst the COVID-19 pandemic, BXP and VMSD Magazine partnered to host a web...

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SEGD Branded Environments 2020

Held in partnership with Digital Signage Expo 2020, SEGD Branded Environmen...

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Desire by Design Book Launch
Toronto September 20, 2018

In celebration of the release of Jean-Pierre Lacroix's new book Desire by...

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2020: Growth in a Frictionless World
Toronto October 30, 2018

Jean Pierre Lacroix, in partnership with PAC is hosting a workshop: Desire...

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DSE Digital Signage Expo 2018
Las Vegas March 28, 2018

Deliver A More Meaningful Dining Experience Customers will Love Foodservic...

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Executive Breakfast Summit
Toronto April 10, 2018

The Changing Physical and Digital Consumer Landscape - and What it Means fo...

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Shikatani Lacroix has won Progress Sitefinity’s Website of the Year Award...

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Branding and design agency Shikatani Lacroix won a Silver Retail Store Desi...