Foodservice

Drawing of a large gathering with lots of different people

Using Strategic Foresight to Understand the Future of Large Gatherings

Any business that relies on bringing people together has been forced to pivot quickly in 2020. In some cases, innovation and resilience has shone through. In other cases, a lack of preparedness had meant closures and bankruptcies. At SLD, we have decided to take a longer view of how current trends and events have altered […]

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Cybelle Jones headshot

How Experiential Design Can Help Tell Your Brand Story

Any branded environment tells a story and a big part of that story is visual. Today, we’re talking to Cybelle Jones, CEO of SEGD, a not-for-profit professional organization for designers from all over the world who focus on shaping content-rich experiential spaces. Trained as an architect, she’s worked on many projects that involve historical and

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Teriyaki Experience Case Study

Teriyaki Experience

A Fresh Face We designed an impactful, fun, fresh design for Teriyaki Experience that would break through the food court clutter and capture the attention of hungry customers. CLIENT Innovative Food Brands PROJECT Teriyaki Experience Store Design RELATED SERVICE Retail Design Service Design THINK Our design needed to be modular and to promise a high

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Aryzta Foodservice

FRESHLY BAKED ARYTZA needed a website for their Canadian clients that would help them find product information and also offer ideas and inspiration. CLIENT Aryzta Food Service Canada PROJECT E-Commerce Website RELATED SERVICE Web Design Digital Strategy THINK ARYZTA needed a Canadian site that would help their sales’ representatives engage customers with product information and

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Illustration of two faces looking away from each other

The Two Customer Personas of COVID-19

COVID-19 has significantly impacted almost all major industries, including foodservice, banking, retail and CPG by slowing down some aspects of day to day operations while accelerating others; for example technology adoption. These disruptions have also affected consumer perceptions about the future and therefore are changing their shopping preferences. Our recent studies clearly identified that consumers are

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Boston Pizza

Boston Pizza

The Fan Experience A place where every sports fan can come to watch big games and support little leagues… a place where the fan experience is what it’s all about.   CLIENT Boston Pizza PROJECT Flagship Design RELATED SERVICE Digital Experiences Retail Design Environmental Graphic Design Digital Signage UX/UI Design Service Design THINK The landscape

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Photo of glasses that are half full and half empty

How Retailers Can Help Reduce Consumer Anxiety

While COVID-19 has been the primary concern for brands around the world over the past few months, the recent killing of George Floyd and subsequent protests in both America and abroad have changed the focus for many brands. Over the weekend it became common to see companies voice their support for racial equality and the

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Illustration of people in line at grocery store

Short-Term Strategies for CPG Brands Amidst COVID-19

The past few months have been a whirlwind of ups and downs for CPG brands as the COVID-19 crisis presents new challenges and opportunities. From manufacturing and processing plant contagion to panic buying and empty shelves, CPG brands are under pressure and as part of the food supply chain, that pressure isn’t going to let

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woman shopping during covid 19

Insights for Retailers & CPG Brands in the Post-COVID-19 World

Amidst the COVID-19 pandemic, BXP and VMSD Magazine partnered to host a webinar focused on the current customer landscape and how it might change in post-COVID-19 reality. Titled “A Look Ahead: Insights for Retailers & CPG Brands in a Post-COVID-19 World,” the webinar featured guests from The Kroger Co., Walgreens, Soapbox and Westwin, as well as

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Illustration of man on his computer at home

COVID-19: How Foodservice Brands Can Remain Relevant

To help foodservice operators better understand how to handle COVID-19, SLD has conducted consumer and industry studies to determine how consumer needs, behaviors, and loyalty have been impacted by the current pandemic. The results of these studies, as well as tactical strategies for foodservice brands, are shared in the webinar below. Watch as Jean-Pierre Lacroix, President

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Manpreet Podcast Headshot

Discussing SLD’s Future Readiness Report

In this episode, Jean-Pierre Lacroix, President of SLD speaks with Manpreet Juneja, a Design Strategist at SLD about a study we recently conducted on the subject of future readiness and strategic foresight. The study asked brands to consider the subject of the future and how well prepared they think their organization is to cope with change. Transcript Melinda:

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Animation of a man delivering food

Strategies for Foodservice Brands Amidst COVID-19

The foodservice industry has not lived through a global crisis of such magnitude since World War II. Arguably even the greatest wars have not matched the impact of COVID-19 on the foodservice industry. Built on strong social values of sharing time together, during other kinds of crises the foodservice industry has offered a meaningful way

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Women greeting in the street by touching elbows

What Brands Can Learn From China’s Handling of COVID-19

As Europe and North America hunkers down amidst the peak of COVID-19’s assault on our part of the world, in Asia people are emerging from their extended quarantine to a new world. SLD’s Managing Director of Asia Pacific, Teddy Ma, who lives in Shanghai, shared his experiences with us about how consumers are responding in China.   What was the quarantine experience like in

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US One Dollar Bill with Wheat and Grains

What Rising Food Costs Mean for Foodservice Brands

In spite of new agreements such as CUSMA (the new NAFTA) and the China – US managed trade pact, trade wars can be expected to continue as long as  protectionism remains a global trend. For foodservice operators, this presents a destabilizing pressure as food costs and availability fluctuates, in some cases wildly. Consider the proposed tariff on

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