Inspiring the Future of Consumer Experiences
Inspiring the Future of Consumer Experiences
Advantages, Disadvantages, and Societal Acceptance There has been a lot of talk recently about robots being introduced in a variety of industries, from hospitality to retail. At the Henn-na Hotel in Japan, for example, a robot dinosaur greets you at the front desk. Mario the robot greets guests in 19 languages and monitors the buffet […]
Do Restaurant Robot Waiters Actually Provide Great Service? Read More »
How design collaboration powers innovation success In the past decade, you couldn’t open a business magazine or attend a design conference without reading or hearing about design thinking and the importance of design in business. The company most cited for being on the forefront of this trend? Apple. While Apple still leads in design thinking,
Designing Innovation: The Next Frontier Read More »
We are seeing a major shift in the foodservice industry, moving away from conventional menu boards to new, brighter, digital versions. Much has been written about the benefits of menu boards, such as the ease of changing items and price, the ability to grab customers’ attention through motion, and reduced perceived wait times. We foresee
Moving Beyond Digital Menu Boards to Immersive Experiences Read More »
Over the last decade or so there has been a fundamental shift in the way we structure our day; the pace of life has accelerated exponentially and, as a result, we are required to adjust our behavior to adapt. Nowadays, we might not have the time to eat a proper breakfast or lunch, delaying those
Eight Ideas to Expand Your Restaurant’s Dayparts Read More »
The key question restaurant chains need to answer today is, “How will I appeal to today and tomorrow’s customers, while delivering consistency and relevancy?” It is interesting that the book I wrote in 2008 on the importance of creating a sense of belonging for brands remains more relevant today in helping to answer this very
Are Your Patrons Craving a Sense of Belonging? Read More »
Foodservice is in transition. Technology is enabling new processes, categories are blurring to steal share, and customers are demanding more. Due to the disruptive nature of these transitions, it is becoming vital that traditional chain restaurant businesses act quickly to remain relevant; those that do not accept and embrace the change are facing declining market
How to Capitalize on Unmet Customer Needs in Foodservice Read More »
PROJECT SPD Bank CLIENT SPD Bank Related Services Environmental Design A strong performer in the supermarket sector in Calgary, the chain’s success was being challenged by new and existing competitors, including Loblaws, the consolidation of Safeway by Sobeys, and the new Save-On Foods. Through the leadership of Chief Executive Officer Ken Keelor, Calgary Co-op embarked
Branding and design agency Shikatani Lacroix won a Silver Retail Store Design award at the ICSC Canadian Shopping Centre Awards for its work with M&M Food Market. The ICSC Canadian Shopping Centre Awards Program honors the industry’s brightest and best, acknowledging outstanding achievements in the marketing, design and development of retail properties and retail store designs. “Thank you
Shikatani Lacroix Wins ICSC Canadian Shopping Centre Award Read More »
Specialty frozen food retailer M&M Meat Shops, now M&M Food Market, has partnered with Toronto design firm Shikatani Lacroix to embark on the most transformative redesign in the brand’s 35-year history. To support the reinvention of the M&M brand, Shikatani Lacroix designed a new store concept and in-store experience, developed a new logo, redesigned the
Shikatani Lacroix Redesigns M&M Meat Shops Read More »
Tim Hortons’ coffee-and-doughnut assault on the world is starting to take shape. Its new parent, Restaurant Brands International Inc. (RBI), vowed on Tuesday to step up the pace of expanding Tim Hortons Inc. around the world, with announcements of new international franchise partners expected in the coming quarters. This month, the parent closed a deal with a U.S. partner
Tim Hortons Owner Vows to Speed Pace of Global Expansion Read More »
Retailers and marketers face a new set of retail opportunities thinly veiled as challenges. Looking at the glass half empty perspective – the challenges – today’s grocery shopper faces a complex and confusing retail environment with more than 60,000 supermarket products, and these numbers continue to grow along with the range of retail channels available. To amplify the
Retail Opportunities: Designing Impulse Purchases Read More »
In an effort to revitalize Cineplex Cinemas Varsity, Cineplex Entertainment engaged Shikatani Lacroix to help update and enhance one of Toronto’s most beloved theatres. Cineplex Cinemas Varsity is a favourite destination for Toronto’s movie aficionados and is a core destination for showcasing award winning new films during TIFF. Shikatani Lacroix enhanced the customer experience from
We have Completed the Retrofit of Varsity Cineplex Cinemas Read More »
To effectively represent its national membership, CRFA needed a name that was strong, clear and memorable. The new name Restaurants Canada builds on its past brand equity while signalling a new era for the association.
Restaurants Canada Read More »
The growth of Tim Hortons has been historically fueled by suburban expansion and a focus on providing a quick and quality food and beverage service experience. The organization, working with Shikatani Lacroix, noted an opportunity as part of their expansion plans to develop a retail strategy targeting urban consumers who have grown up on specialty
Tim Hortons Unveils the Urban Coffee House Concept in Downtown Toronto Read More »
Business leaders have identified the case studies that best articulate the value of the design process and how it is applied to achieve business results for the client. RGD’s case studies highlight the thought, research and insight involved in developing a project, providing insight on the specific challenges, solutions and results associated with the design process.
Shikatani Lacroix has been working with the coffee company Second Cup on its international expansion since 2007; rolling out retail designs across the Middle East, Eastern Europe, Northern Africa and the United States. Color plays a defining role in the design of Second Cup’s international cafes. Reds and browns are the prominent color palette for
Bringing Canadian Coffee Retailing to the Sunshine State Read More »
Six steps towards ensuring brand alignment Shikatani Lacroix has conducted a study on brand coherence with more than 120 companies worldwide to determine how businesses create and refine their brand position, and integrate it within their organization. The report looks at the perceived impact of an organization’s branding initiative and the challenges to launching an
Organizational Brand Coherence Read More »
Canadian coffee company Second Cup retained Shikatani Lacroix to help execute its international expansion – Second Cup International
Second Cup International Read More »
Shikatani Lacroix was commissioned to design a cohesive wayfinding program for the St. Lawrence Market.
St. Lawrence Market Read More »
