Retail

From 2023 to 2024

Think Ahead for 2024: What Brands Need to Know

2023 has witnessed many changes in brand transformation, from the controversial rebranding of Twitter to X, Nokia’s futuristic wordmark, and PepsiCo’s new logo and identity. Many of these changes were driven by the need to remain relevant to existing consumers while appealing to younger segments who look for brands to reflect their self-image. With the […]

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Two signs that say "Fresh" in a stylized font, with the word "Fresh" being the most prominent feature. The signs are set against a red background…

Calgary Co-op

https://www.sld.com/wp-content/uploads/2023/11/COOP_CaseStudy_Header_720-1.mp4 COMMUNITY FOCUS Curating the power of community to create an experience like no other. CLIENT Calgary Co-op PROJECT Calgary Co-Op RELATED SERVICE Environmental Design THINK Calgary Co-op was one of the city’s first grocery chains, having operated for nearly 60 years. New competition from national grocery chains forced Calgary Co-op to reposition. Its status

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Grocery

5 Great Examples of Private Label Design in Grocery Retail

In a world where inflation and the rising cost of living have become increasingly apparent, private labels are emerging as go-to brands for affordability and quality. These private labels, not limited to grocery chains but also found in discount retailers and cosmetics brands, offer a compelling alternative to national brands. What makes these private labels

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An image of a storefront with a blue sign that reads "Flow" in white letters, indicating the name of the business. The storefront has a large…

Flow

https://www.sld.com/wp-content/uploads/2023/10/SLD_CaseStudy_FLOW_Header_720.mp4 TRANSFORMation THAT FLOWS Uniting a cable and a wireless brand into a transformational experience store featuring an adaptive digital content system. CLIENT CWC PROJECT Flow Caribbean Retail Store Design RELATED SERVICE Retail DesignDigital Experiences THINK With the amalgamation of two brands into one, Flow was redesigned with an adaptive digital content system for a

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What can CPG brands learn from packaging design in Europe?

In the previous blog, we explored how culture influences creativity, starting with inspiration from the continent of Asia. This time, we’re heading to Europe, a place where packaging design has a long and fascinating history. European packaging design is known for its versatility, combining both classic and modern styles of design. It’s a diverse world

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Seasonal Packaging

5 Great Examples of Seasonal Packaging

Holidays and seasons are key occasions in the fast-paced world of retail, defining consumer wishes and expectations. Packaging undergoes a transformational trip from the scorching days of summer to the ominous ambiance of Halloween and the heartfelt joys of the holidays. It transforms into a canvas on which designers artfully weave the essence of the

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What’s Annoying Customers With Digital Signage and How To Fix It

Digital signage, when used effectively, can be a powerful weapon for capturing the hearts and minds of consumers during their shopping experience. Many merchants now use digital signage to promote bargains, content, and other offerings throughout their networks. The misuse of digital signage, on the other hand, can irritate customers, leading to complaints about obtrusive

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Grocery Cost

Value-based Grocery Shopping: The Opportunities for CPG Brands

In today’s challenging economic landscape with high inflation, many consumers are becoming increasingly budget-conscious with grocery shopping. As a result, discount and value-based retailers have been more popular as go-to destinations for some shoppers trying to minimize food costs. Research by Statista shows that the share of grocery store shoppers using Dollarama has increased by

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Three wooden blocks with the letters "UIL" on top, "BRAND" in the middle, and "D" at the bottom, arranged to spell out "UI L B D.

Indie Brand Launch Kit: How to Set Your Brand Up for Success

Starting a business is like building a house – there are some fundamentals you must get right to ensure it stays standing and provides a foundation for the future. From building a business case to naming and branding, this toolkit will help entrepreneurs and indie brands build a solid foundation. This easy-to-follow worksheet will help

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Store

The Power of Concept Stores with Little or No Inventory

Concept stores are an innovative departure from conventional brick-and-mortar stores, offering carefully curated, immersive encounters with a brand. Investing in a store that features minimal or no products on-site seems bold and costly. Why should brands consider such an investment? While profitability might not be the immediate outcome, concept stores possess great marketing potential. Their

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Trust

Building Brand Trust in an Age of Deep Fakes, Bot Factories & Angry AI

In 2021 we launched a consumer study series to understand how misinformation impacted consumers. We discovered that despite an emerging skepticism, there was a high level of optimism as the pandemic appeared to be subsiding and life was finally “returning to normal.” Today, inflation, the war in Ukraine, climate-related extreme weather, and political division unfolding

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Think outside the box

Breaking Category Norms: 6 Brands That Went Against The Flow

In the world of brand strategy, there are norms in each category that are considered to be the wisdom of the day. These rules are in flux, responding to changing market dynamics and consumer expectations, but it is uncommon for brands to deviate from norms. Occasionally, however, someone decides to go against the flow. In

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A person standing at a checkout counter in a grocery store, scanning items on the conveyor belt.

Theft versus Experience: A Behavioral Approach to Self-Checkouts

Self-checkouts should be working better than they do. Although consumers are warming up to them, theft related to a cashier-less experience is so extreme that some retailers are pulling them out. Others are amping up deterrence measures, but many of these practices are rubbing consumers the wrong way. Is there a better approach? In this

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A group of people gathered around a table, examining a colorful object in a box, possibly a paint sample or a piece of art.

What Can CPG Brands Learn From Packaging Design In Asia?

In Canada, an ethnically and culturally diverse country, it’s not hard to find CPG products imported from Asia. What can CPG brands in North America learn from their designs? From the sleek simplicity of Japanese packages to the playful charm of South Korean designs and the intricate artistry of Indian creations, the variety and creativity

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Electric car charging at night under neon lights.

Revolutionizing the Customer Journey: Lessons from Tesla for Retailers in Creating a Seamless Experience

While Tesla is a contentious company in the automobile industry, there is no doubt that the Tesla brand has become one of the fastest-growing automobile companies in history. The relatively new company has revolutionized the industry in more ways than one over the last decade. One of the most significant has been a change in

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An illustration depicting a futuristic scene where two people are standing in front of a large screen displaying various floating icons, possibly…

Leveraging Extended Reality (XR) in Retail Spaces

In the age of technology, industries are rapidly changing to incorporate new and exciting technological developments. Retail is no exception, with the introduction of many new technologies over the years. With the development of Extended Reality devices, equipping retail spaces with extended reality (XR) experiences can serve as an additional touchpoint in a brand’s omnichannel

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A group of four people posing together, all wearing colorful clothing and accessories.

Revealing Untapped Potential: How CPG Brands Can Thrive in the Baby Boomer Market

Accurately predicting the future of retail environments, customers, and trends can be difficult for any brand. With so many businesses focusing on how to better serve Generation Z customers, an entire generation has been forgotten and cast aside: baby boomers. According to census data, there are approximately 73 million baby boomers in the United States,

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Polarization

How can retailers navigate political and ESG polarization?

In this divided era with the growing influence of social media, retail leaders and strategists suffer a major headache: how can they sail through the stormy seas of competing ideologies while keeping customers happy? Faced with political and ESG (Environmental, Social, and Governance) polarization, businesses have to walk a tightrope between sticking to brand values

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