We’re proud to announce that our flagship design for Chongqing Rural Commercial Bank (CQRC) has won Gold at the 2025 Shanghai Design Awards by BETTER FUTURE! From architectural flow to emotional resonance, every detail of the flagship was meticulously designed by our global team to reflect the values of a brand that stands for trust, […]
SLD Wins Gold at the 2025 Shanghai Design Awards for CQRC Flagship Design Read More »
We’re happy to start the new year with some exciting news! SLD has been recognized at the Design MasterPrize (DMP) for our design work for Krema Yogourt, Live Teas, and Renée’s Dips. We have also received an honorable mention for our work for Clover Leaf Premium Line, Rockstar, and SVNS Hard Seven Up. The Design
SLD Wins Three Awards at The 2024 Design Master Prize Read More »
SLD is delighted to announce our honorable win at the 2024 GDUSA American Package Design Awards, for our design work for Krema Yogourt. The annual competition celebrates creative excellence in packaging, highlighting designs that connect with consumers at the “moment of truth”, with a focus on premium elegance and refined simplicity. “This award is a reflection
Emotional connection is critical for a brand because it creates a deeper connection with consumers, influencing loyalty, purchase behavior, and overall brand perception. By evoking fond associations with a particular era, product, or cultural moment, brands can establish a bond with consumers, through a sense of comfort and trust. Human decision-making is greatly driven by
The Power of Nostalgia: Designing for Instant Emotional Impact Read More »
Dentistry is one of the most aesthetic of the medical professions, so it’s no surprise they lead the way when it comes to clinic design. Modern dental practices have moved away from the sterile, often tired-looking office spaces towards bolder and brighter settings that merge function, hospitality, and style. Ultimately, dentists have proven that interior
How Dentists Are Leading The Way in Healthcare Clinic Design Read More »
SLD was among the three winners honored at the Bank Customer Experience (BCX) Awards ceremony during the 2024 Bank Customer Experience Summit in Charlotte, North Carolina. The BCX Awards honour financial institutions and technology providers that are transforming the retail banking industry through innovative solutions. This year’s winners delivered innovative experiences that transformed the branch experience
SLD Wins Best Branch Design at The 2024 BCX Awards Read More »
Online retail has provided a new channel for growth, but it has also revealed a significant challenge. With return rates averaging 30-40% and soaring to 50% in the fashion industry, the industry is facing a pressing issue. Consumers return products worth a staggering $743 billion annually, constituting about 14.5% of total retail sales. Most of
Tackling The Billion-Dollar Returns Waste Crisis Read More »
We are excited to announce that SLD has been recognized at the GRANDS DU PRIX DESIGN Awards for our design works on the Chongquing Rural Commercial Bank (CQRC), the Child Development Institute (CDI), Clover Leaf Seafoods, and Merryberrybublé. “Awards are a testament to the strength of our partnerships and the hard work and innovation SLD brings
Many of the world’s largest banks are investing in redesigning their physical networks to better serve their customers. As financial institutions realize the impact that branches have on customer loyalty, it has become increasingly important to prioritize the physical experience. How can mid-size or regional banks keep up? Our webinar, “Navigate And Win The Branch Transformation
Navigate And Win The Branch Transformation Race Read More »
Concept stores are an innovative departure from conventional brick-and-mortar stores, offering carefully curated, immersive encounters with a brand. Investing in a store that features minimal or no products on-site seems bold and costly. Why should brands consider such an investment? While profitability might not be the immediate outcome, concept stores possess great marketing potential. Their
The Power of Concept Stores with Little or No Inventory Read More »
In Canada, an ethnically and culturally diverse country, it’s not hard to find CPG products imported from Asia. What can CPG brands in North America learn from their designs? From the sleek simplicity of Japanese packages to the playful charm of South Korean designs and the intricate artistry of Indian creations, the variety and creativity
What Can CPG Brands Learn From Packaging Design In Asia? Read More »
The rapid evolution of artificial intelligence is weighing on the minds of professionals who may be affected, and this includes the design industry. Technology has helped advance the design industry considerably, by providing a wider range of design solutions and visualization tools for clients. Companies like Adobe and Apple have redefined the industry by providing
The Role of AI In The Design Industry Read More »
How To Overcome Customer Attrition? From NPS scores to customer account depth and new customer acquisition, financial institutions track a plethora of metrics to gauge the health of their business. But what if these metrics are lagging predictors of future success, and financial institutions need to focus on what is truly important? As seen on
How to Reduce Customer Attrition in Banking: Insights and Strategies Read More »
Patients, employees, and loved ones may experience stress and anxiety in healthcare settings. While initial medical facilities were not designed with mental health in mind, a recent change towards better overall wellness has changed this. Healthcare designs, as a setting that can have negative connotations, must strive to create a sense of calm for its
How Design Contributes To Health And Mental Wellbeing Read More »
We are emerging from the pandemic and should expect a period of chaos as customers establish new values, such as working from home, inflation, and the recession. At the same time, companies try to respond to remain relevant. Our predictions for 2022 were fairly accurate, citing increased automation, the need to go green, the emergence
What Will 2023 Look Like For Retail Brands? Read More »
Circular retail services are gaining popularity among businesses looking to limit their environmental impact and remain relevant in a changing landscape. With society in the early stages of developing effective closed-loop business models, we set out to investigate best retail practices within the circular economy. The study focuses on three key sections – refill, return,
How the Circular Economy Builds Customer and Brand Loyalty Read More »
The world as we know it is changing. Human reliance on plastic, combined with its long lifespan, has resulted in a global buildup of plastic waste. According to research, the average American generates nearly 221 kilograms of plastic waste per year, creating billions of tonnes of waste worldwide. With this in mind, and with increased
The Circular Economy Webinar Read More »
Creating a positive patient experience, while sounding easy enough, can be a major challenge for health and wellness providers. Waiting rooms in major healthcare facilities have even been shown in scientific studies to cause patients distress, among other negative effects. Waiting for their names to be called can take hours for your patients, especially if
6 Tips for Creating A Positive Patient Experience in Health & Wellness Read More »
SLD conducted a study to help financial institutions think more broadly regarding the consequences of branch closure while providing insights that will empower their branch network and banking services to remain relevant. Ultimately, this answers the question: How to provide an integrated customer experience leveraging a new distribution/branch model and a best-in-class digital experience? The
Cash In The USA 2022 Read More »
The Banking Experience Summit recently convened leading bankers from three continents in Chicago to discuss the industry’s challenges and the future of banking. The two-day event drew more than 40 top institutions, ranging from large national and regional banks like JP Morgan Chase and Regions Bank to a diverse range of mid-sized institutions and credit
5 Interesting Ways to Humanize the Banking Customer Experience Read More »
