The majority of financial institutions are focused on ensuring their strongest asset for driving growth, namely their retail banking network, remains relevant with the rise of Fintech start-ups and new types of banking competitors. This need is most prevalent in Asia, and more specifically China, where there is an enormous and underserved appetite for smart […]
The Three Phases of Smart Banking Read More »
E-commerce is becoming more robust with each passing year, and there is no turning back. According to Statista, online sales corresponded for almost 12 percent of all retail sales worldwide in 2017, and close to 22 percent of the world population currently buys on the internet. These numbers are only increasing. Here are some driving
The Future of E-Commerce is Now Read More »
In our previous blog we discussed the four tiers of immersive experience with the pinnacle representing the “Bionic Human,” a fully symbiotic technology enabled human delivering superior customer engagement. We often wonder how far into the future it will be that we witness the convergence of technology and human beings, such as The Six Million Dollar
New Technologies that Will Change the Banking Industry Read More »
Over five years ago, SLD introduced the word “immersive” into our company vision, and identified the term as the new definition of customer engagement. At the time, the idea of creating immersive experiences focused on how technology such as Augmented Reality (AR) and Virtual Reality (VR) would shift the way consumers engage with brands and
The Four Levels of Immersive Experiences Read More »
As digital technology enables new opportunities for automation across various industries, it makes sense that subscription services have evolved and gained popularity in recent years. These services, such as Netflix and Birchbox, are essentially automated shopping – improving efficiencies in the lives of their customers while generating recurring payments and building strong brand relationships. According
What is the Future of Subscription Services? Read More »
Shikatani Lacroix Design is proud to have been awarded Bronze at the 2019 DSE APEX Awards for Nu Xtore, a retail experience center that SLD recently created for health and beauty company, Nu Skin. The award is “in recognition of an outstanding digital signage or interactive technology project in Retail Environments.” “It is a great honor to be a
SLD Wins Bronze at 2019 DSE APEX Awards Read More »
New technology has a history of disrupting entire industries. It creates new possibilities and shifts in behavior that transform society. And yet, it is difficult to predict how an emerging technology will evolve and if it will be accepted by the majority of people. It is easy to overestimate the future impact of novel technology
The Future of AR and VR in Retail Read More »
Shikatani Lacroix Design is happy to announce the launch of Think Retail, a new podcast that features top designers, strategists, thought leaders and business people discussing what’s next in the world of retail and design. The podcast will include members of the SLD team as well as guests from around the globe, and focus on
SLD Launches New Podcast: Think Retail Read More »
Technology has changed the retail landscape dramatically over the past 10 years, so much so that many people proclaimed digital shopping would kill retail altogether. In reality, technology has enabled retailers to connect with consumers better than ever before, and for those brands willing to innovate, it has provided them with a significant advantage in
The retail experience: plugged or unplugged? Read More »
Posting food images on social media has extended the communal aspect of preparing, presenting and eating food beyond the table. For foodservice brands it offers a powerful way to deliver the drool factor right to customer’s phones. Will this powerful trend continue? How can foodservice brands, small and large, take advantage of #foodporn now, and
The Impact of Social Media on Foodservice Read More »
Headed to DSE? Our very own Marcos Terenzio will be presenting a conference session on Thursday, March 28, and also taking part in the full-day Content Workshop on Friday, March 29. At the Thursday session, Marcos will speak on “Delivering Content that Connects Emotionally.” During the half hour presentation, attendees will learn how to effectively implement digital content
DSE Digital Signage Expo 2019 Read More »
How much time do you spend on your mobile phone each day? In the United States, the annual average continues to increase, with 2018 setting a new record among adults, who now typically spend 3 hours and 35 minutes per day looking at their phone. Not surprisingly, the majority of this time (over 90 percent) is
Why Your Retail Store Needs a Mobile App Read More »
As 2018 comes to a close, it is time to look ahead to what will influence the banking industry in 2019 and your goals for the new year. Do you have a plan for key strategic initiatives that you want to accomplish? Major trends of digital transformation and customer centricity will continue to be relevant,
The Three Biggest Opportunities for Banks in 2019 Read More »
The role of banks as financial service providers continues to be threatened by start-ups and tech giants who are offering services in areas underserved by traditional banks. How can established financial institutions combat this trend? In this white paper, we look at how banks will need to embrace change in order to stay relevant, and why understanding consumer
How Banks Can Leverage a Walletless World Read More »
No one doubts that artificial intelligence and automation will change the role of staff in retail environments. The question is, how? A new theory is starting to play out in some industries and may come as a surprise: the reaction to an automated experience is a yearning for more human interaction. In a way, though,
What Automation Means for Staffing in Retail Read More »
Digital technology has changed retail. You can now buy an item from your phone and have it shipped to you without ever visiting a store. If shoppers actually visit a retailer, they often encounter digital technology such as screens, mobile app integration, augmented and virtual reality, and mobile payments. These digital experiences can help attract,
The Influence of Digital Technology in the Shopper Journey Read More »
Comfort can have different meanings. It can mean physically comfortable, with soft seating and moderate temperature. Or, a person can be mentally comfortable, where a space is calm, safe, and welcoming. In a retail context, store design can play a large role in making customers feel more at ease. Have you ever walked into a
Designing More Comfortable Retail Spaces Read More »
Retail is taking a turn down a curious alley. Many brands are opening retail concept stores that defy all logic by having nothing for sale. From pop-up shops, to “guide-shops,” to showrooms where customers can play with the latest products in a branded environment, retailers are suddenly feeling oddly comfortable pushing less sales and more
Why Experience Stores are on the Rise Read More »
Ah, Millennials: the fabled generation that every company is attempting to reach. Expected to surpass baby boomers in size by 2019, Millennials (also known as Generation Y, Me and Peter Pan, to name a few) are reaching their prime spending years. The impact that they will have on the economy has marketers frothing at the
Best Practices to Attract Millennials to Your Brand Read More »
Edge computing is a new way to process data that has the potential to revolutionize the banking customer experience. Although we are in the early stages of seeing this technology applied, banks stand to benefit enormously from this method of triaging data – it has the potential to reduce costs, increase security, provide highly curated
Banking on the Edge: The Digital Implications Read More »
