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Aligning Customer Banking Needs to a New Branch Strategy

As banks look to retool their branch networks, how can they align customer needs with a larger brand transformation? Join SLD’s Jean-Pierre Lacroix on Wednesday, October 13, as he discusses this shift to new formats and how it can improve the customer journey. Hosted by the team at Engageware, attendees can expect to learn:

  • The future of new branch formats
  • The key customer experience nexus points in driving loyalty and growth
  • What banks can do to leverage their new branch networks to help drive growth

TORONTO

jplacroix@sld.com
416.367.1999

SHANGHAI

tma@sld.com
021.62455822

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