Blog · Retail
How to Choose a Retail Store Design Agency for Multi-Location Rollouts
Uncover essential insights on Retail Rollout strategies, including the importance of choosing a dedicated agency partner for success…
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How ZAKU Knives Elevates Experience Using the Blink Factor
How do you elevate an everyday product? Explore how ZAKU Knives in Tokyo turns ordinary kitchen tools into a memorable retail experiences…
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5 Activations Elevating The FIFA Fan Experience
Explore 5 immersive brand activations taking over the 2026 World Cup host cities and elevating the fan experience outside the stadiums…
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Top Blink Factor Design Moments of 2025: The Year’s Standout
Explore the biggest Blink Factor moments of 2025, from pop culture and fashion to ritual and spectacle, and see how visual impact…
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What were SLD’s favorite brand redesigns of 2025?
SLD designers share their favorite brand design stories of 2025, revealing how logos, color, and simplicity build trust and connection…
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Think Ahead for 2026: What Undercurrents Beyond Trends Brands Need to Know
Learn the key shifts redefining consumer behaviour in 2026 and how brands can adapt with AI collaboration, micro-communities, cultural insight, and emotional…
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How Community-Driven Retail Design Is Redefining Brand Differentiation
Today’s consumers want to feel aligned with the brands they buy from. They want to see brands celebrate creativity and build experiences…
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Designing for Diversity: Why Inclusive Branding Is More Than Just Representation
In this blog we explore the concept of inclusive branding, the pros and cons of adopting it, and some examples of brands…
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What the Blind Box Craze Reveals: How Consumers Make Decisions
Blind boxes spark nostalgia, deliver surprise, and leverage the Blink Factor by prompting quick, emotional decisions, proving how a single, well-designed moment…
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Why Established Brands Are Losing to Messier Competitors
We see the anti-brand strategy commonly adopted among smaller, indie brands. These niche, often digital-first companies are carving out loyal followings and…
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How to Successfully Offer Health Services at Retail Pharmacies
Healthcare systems around the world are struggling to meet the need of patients. In this blog, we explore how pharmacies can successfully…
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How Can Design Help Retailers Reduce Theft?
In this blog we discuss how design is a key component of loss prevention…
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How To Turn Around Poor Customer Service In Retail
In this blog we’ll explore why service is declining, and what retail brands can do to get back on track…
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The Best New Retail Stores of 2024
There were many notable retail experiences launched around the globe, ranging from high-end luxury to highly accessible. Here are a selection of…
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Think Ahead for 2025: What Undercurrents Beyond Trends Brands Need to Know
For 2025 we’ve identified five new signals of change marketers should heed…
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Website Design and The Blink Factor
In this blog, we'll explore the science behind first impressions and their effect on consumer behavior, how this applies to website design…
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Decoding Nostalgia: Why Brands Are Looking Backward
In this blog, we'll explore why nostalgia resonates so deeply with consumers, how it can be leveraged through strategic design…
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The Top Trends in Brand Strategy and Positioning
This blog will explore the top trends shaping brand strategy in 2024 and how they can direct your business toward new success…
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Stores Don’t Just Sell Anymore. The Best Ones Make You Feel Something.
In this blog, we introduce some of the latest trends in novelty retail experiences and explore how they may be shaping the…
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What Not To Automate: A retailer’s guide to smarter service experiences
In this blog we’ll explore key aspects of the customer experience where a human touch is needed…
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How the Huberman Podcast is Influencing Retail
In the retail sector, hot trends in healthy lifestyles are changing certain categories and creating new ones. In today’s blog, we’ll explore…
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The Impact of Exterior Signage on Customer Connection
Exterior signage is your brand's calling card to the world. It’s a simple element with a massive impact—a visual cue that tells…
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Apple AI, Let’s Get Personal
we explore how Apple Intelligence can offer brands innovative ways to engage with their consumers…
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How Private Labels Can Capitalize on Value-Based Grocery Shopping
In an uncertain economy, grocery stores have a unique opportunity to win over customers through pricing as food costs continue to increase…
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Creating an Inclusive Environment that Appeals to Gen Z
Exploring what aspects of retail design matter the most to Gen Z and how retailers can capitalize on the opportunity, creating brand…
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Unlocking Consumer Insights: Best Practices and Tips for Effective Design Concept Research
In this blog, we’ll explore effective best practices and tips for successful design concept research…
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Why Inclusive Store Design Is Becoming a Competitive Advantage
Creating accessible environments is crucial for success in retail. Read our latest blog for current perceptions towards accessible retail and strategies for…
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How Supermarket Brands Can Make Grocery Shopping Fun
Grocery retailers fared better than most through the past five years: despite the pandemic, supply chain disruptions, global conflicts, and inflation, supermarkets…
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Retail Design: The Power of Exterior (Re)branding
Elevate your retail exterior with impactful design tips to boost brand presence and foot traffic. Explore strategies for attracting customers day and…
Read More » How Legacy Brands Can Become Relevant Again
Discover and learn from how legacy brands like Levi's, Old Spice, and Adidas regained relevance through perception shift and heritage leverage…
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The Future of Loyalty Programs
Unlock the future of loyalty programs: personalized rewards, finance partnerships, generosity, and premium tiers. Stay ahead with innovative strategies…
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How will AI be Regulated? What Brands Need to Know
Learn about the latest AI regulations by the EU. Explore the implications for retail and CPG brands in North America and how…
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The Best and Worst Brand Stories of 2023
It’s always fun to wrap up a year with a retrospective on the most interesting brand stories. However, 2023 was not exactly…
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Think Ahead for 2024: What Brands Need to Know
Discover the key challenges brands will face as they explore the need to transform their identity and CX. Learn how to remain…
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5 Great Examples of Private Label Design in Grocery Retail
In times of inflation, private labels become a popular choice for many grocery shoppers. Discover how visual identity designs help private labels…
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What’s Annoying Customers With Digital Signage and How To Fix It
Discover the Dos and Don'ts of digital signage. Learn how to avoid annoying customers with irrelevant content and create inspiring digital experiences…
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Value-based Grocery Shopping: The Opportunities for CPG Brands
Explore opportunities for CPG brands in the rising trend of value-based grocery shopping to enhance visibility and capture cost-conscious consumers…
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Inclusivity in Retail: What Brands Are Doing Well?
Discover how leading brands like Tesco, Sephora, Nordstrom, and Tip Top Tailors are excelling in inclusivity within the retail landscape…
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Indie Brand Launch Kit: How to Set Your Brand Up for Success
Embarking on the journey of your indie brand launch? Our Indie Brand Launch Kit is your ultimate guide to building a thriving…
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The Power of Concept Stores with Little or No Inventory
Concept stores are an innovative departure from conventional brick-and-mortar stores, offering carefully curated, immersive encounters with a brand. Investing in a store…
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Building Brand Trust in an Age of Deep Fakes, Bot Factories & Angry AI
Explore how brands navigate trust amid misinformation, declining media credibility, and AI concerns. Learn strategies for building lasting consumer trust…
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Breaking Category Norms: 6 Brands That Went Against The Flow
Explore how some iconic brands thrive by defying norms. Learn from Chanel, Trader Joe's, Lush, and more in this blog on innovative…
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Theft versus Experience: A Behavioral Approach to Self-Checkouts
Explore the phenomenon of theft at self-checkouts with a behavioral point of view. Improve customer experience and deter shoplifting…
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How can AI shape customer experience design?
Discover the transformative power of AI in shaping customer experience design. Learn how businesses can leverage AI for personalization and efficiency…
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Revolutionizing the Customer Journey: Lessons from Tesla for Retailers in Creating a Seamless Experience
Learn how Tesla's mobile app integration, dedicated support, and digital tools eliminate friction in the buying process. Discover the key takeaways for…
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Leveraging Extended Reality (XR) in Retail Spaces
In the age of technology, industries are rapidly changing to incorporate new and exciting technological developments. Retail is no exception, with the…
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How can retailers navigate political and ESG polarization?
Discover strategies for retailers to navigate political and ESG polarization successfully. Learn how to balance brand values while appealing to customers…
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The Role of AI In The Design Industry
Discover the transformative role of AI in the design industry. Explore how artificial intelligence is shaping digital experiences…
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The Three Emerging States of Digital Transformation
Digital, of all types, transformed how we live, work and shop. The next phase of the digital transformation will witness a shift…
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Customer Segmentation Strategies: Emerging Trends and Best Practices
Discover the latest customer segmentation strategies in retail. Our blog post explores emerging trends and best practices to help you optimize your…
Read More » Attracting Gen Z to the Retail Industry: The Changing Needs of Younger Talent
Discover how retailers can improve employee motivation and attract younger talent in this blog. Learn what Gen Z looks for in work…
Read More » Reducing Inflation Anxiety in Retail: Strategies for Creating a Positive Shopping Experience
Retailers must prioritize strategies to ease consumer anxiety about rising prices. Explore in-store design elements to improve customer shopping experiences…
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Future-Proof Your Company: Top Metrics to Measure for Resilience and Innovation
Learn how to future-proof your company with top metrics for resilience and innovation. Read our expert guide to stay ahead of the…
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Brand Implementation: What it is, Why it’s Important, and How to Succeed
Learn about brand implementation and how consistent and authentic implementation can create a clear, powerful presence for your brand…
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No More Plastic Bags: What’s Next For Sustainable Packaging?
Discover the most recent trends in sustainable packaging. Reduce waste and increase brand loyalty by using minimalist designs and sustainable materials…
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Unlocking the Power of Customer Experience Assessment: Best Practices for Evaluating Your CX Program
Discover the best practices for evaluating your customer experience program and realizing its full potential. Read now to learn more…
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Why Customer Convenience Is Critical To Circular Economy Participation
Research has shown that convenience is one of the biggest barriers to customer participation. Our latest blog focuses on how retailers can…
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How To Define Your Company’s Value Proposition (With Free Guide)
Value Propositions are one of the first steps to creating a successful branding strategy. Download our free guide to help get you…
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How To Develop An Influencer Marketing Strategy For Your Brand
Influencer Marketing is becoming increasingly popular with 74% of marketers saying they're currently using it. Learn our 5 tips for a successful…
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How Brands Are Delivering High-Touch Service Experiences In 2022
As 2023 approaches, more consumers will be looking for high-touch retail experiences. Learn more about how brands are using high-touch service to…
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