Annika Carroll

Elevating The Banking Customer Experience: Notes from the 2024 ICX/BCX Summit

Brand Strategy, Packaging Design / Annika Carroll

At the 2024 Networld Media Group Banking Customer Experience Summit in Charlotte, experts gathered to discuss how AI, sustainability, and evolving consumer behaviors are reshaping the customer journey across industries. From retail banking to tech-driven customer experiences, the summit highlighted the importance of aligning business strategies with customer needs in today’s digital age. Sustainability and […]

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How Dentists Are Leading The Way in Healthcare Clinic Design

Brand Strategy, Packaging Design / Annika Carroll

Dentistry is one of the most aesthetic of the medical professions, so it’s no surprise they lead the way when it comes to clinic design. Modern dental practices have moved away from the sterile, often tired-looking office spaces towards bolder and brighter settings that merge function, hospitality, and style. Ultimately, dentists have proven that interior

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Apple AI, Let’s Get Personal

Brand Strategy, Packaging Design / Annika Carroll

No topic has been more buzzy over the last year than advanced AI such as ChatGPT and Dall-E. Apple’s recent announcement of the launch of Apple Intelligence adds another opportunity for marketers to explore how AI could support better customer experiences. Apple’s devices and user experience have always accelerated shifts in customer behaviors – will

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Elevating The Banking Customer Experience: Notes from the 2024 ICX/BCX Summit

How Dentists Are Leading The Way in Healthcare Clinic Design

Apple AI, Let’s Get Personal

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