foodservice

270x170ManWaitingAtRestaurant

Maximize Your Restaurant’s Efficiency: 6 Proven Strategies to Reduce Wait Time

Many things seem to get in the way of you and your food when you are hungry and short on time. Wait times exist throughout the experience, whether you are grabbing a snack at a limited-service fast food restaurant or dining at a full-service sit-down establishment. For example, there is a delay between walking in […]

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270x370Robot

Do Restaurant Robot Waiters Actually Provide Great Service?

Advantages, Disadvantages, and Societal Acceptance There has been a lot of talk recently about robots being introduced in a variety of industries, from hospitality to retail. At the Henn-na Hotel in Japan, for example, a robot dinosaur greets you at the front desk. Mario the robot greets guests in 19 languages and monitors the buffet

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270x170 social media in foodservice

How to Capitalize on Unmet Customer Needs in Foodservice

Foodservice is in transition. Technology is enabling new processes, categories are blurring to steal share, and customers are demanding more. Due to the disruptive nature of these transitions, it is becoming vital that traditional chain restaurant businesses act quickly to remain relevant; those that do not accept and embrace the change are facing declining market

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