Banks are transforming their branches at an unprecedented rate – but will they get it right? Given the enormous amount of time and resources these projects require, it is critical that they be carefully considered as more than just an aesthetic update. New branch formats are emerging based on the idea that expedience is what customers want – but will this drive growth for banks? In this white paper, we explore new formats and how they may fare into the future from the perspective of what will be most profitable for banks, and most desirable for consumers.
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