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Self-Service Banking Europe 2018

How far can self-service go?

What conceptually is self-service, and what does it have the potential to be? Self-Service Banking Europe 2018 features more than 40 speakers from leading banks and industry experts from around the world.

Join SLD president Jean-Pierre Lacroix as he presents on the limits of the channel and examines how banks can get the most out of it – by reducing transactional friction points, using new technology to empower customers, and learning from other sectors how to make banking an enjoyable experience.

In this session, you’ll learn:

  • How the chasm between full-service and self-service impacts banking today
  • The two most important factors influencing how customers move through the branch
  • What global banking trends mean for the future of the branch network

WhereRBR Self-Service Banking Europe 2018, London
When: Tuesday, May 15 at 2:15 PM
What“The Limits of Self-Service”
WhoJean-Pierre Lacroix, President, SLD

TORONTO

jplacroix@sld.com
416.367.1999

SHANGHAI

tma@sld.com
021.62455822

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