In this presentation from RetailSpaces 2026, Gabe Wilson, former VP of Development at WSS, and Richard Dirstein, VP, Creative & Innovation at SLD, share the two-year journey to modernize WSS (Warehouse Shoe Store), a neighborhood-focused footwear retailer. They explain how they overhauled the store’s “stack it high and let it fly” layout into a human-centric shopping experience. By introducing lower fixtures, clear layout zones, “moments of pause” for product storytelling, and localized community nods, such as the Inglewood wall graphic. The new concept drives strong consumer engagement and community connection.
