As the calendar turns to the new year, brands have faced numerous challenges throughout the year. From growing digital workforces to the latest NFT craze, brands have found success by listening to what their customers and audiences truly want. 2023 is set to be a year when brands show their appreciation for not only their customers, but also their employees.
Our 2023 Retail Trends Report focuses on emerging trends to help your brand stay ahead. This year’s report has been divided into four sections: Meaning, Tech Sophistication, Global Workforce, and High-Tech High-Touch. Use these trends to gain insight into what is truly important to your customers and employees in the coming year.