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COVID-19: How Retail Banks Can Remain Relevant

The Future of Retail Banking is in Your Hands

As COVID-19 continues to shake global economies, retail banking has found itself at a cross-roads. Financial institutions can either continue on the same path and hope that their customers will come back to them in a post-pandemic world, or they can be proactive and try to understand what their customers want and need from their bank.

Watch as Jean-Pierre Lacroix, President of SLD, and Chris Stamper, an executive leader in the retail banking and finance industry, discuss how bank’s can respond to the COVID-19 crisis. Leveraging a recent bank customer study conducted by SLD, this webinar offers insights into how banks can deliver on the short and long-term needs of their customers in a post COVID-19 world.

To gain further insights, download SLD’s Retail Banking’s New Reality Report now!