Conference: BAI Retail Delivery 2014

Jean-Pierre Lacroix, President of Shikatani Lacroix, will be attending BAI Retail Delivery conference, November 12-14, 2014 in Chicago.

Shikatani Lacroix helps financial institutions in answering the key question many in the industry are pondering: the role of the retail channel within an omni-channel environment brought on by new technologies. The company assists many of its retail banking clients in bringing new value to a bank’s physical branch network, from the ideal branch size(s), to defining the core target groups who value the personal experience a branch can offer, to interpretation of the role that technology plays in enabling frontline associates in better engaging customers.

Read about the current retail banking trends in Jean-Pierre Lacroix’s Research Paper Banking on the Millennial Experience (MX).

BIA Retail Delivery designed to offer fresh perspectives on cutting-edge insights and solutions that are as practical as they are game changing. With an unmatched lineup of speakers that features top strategists, leaders and personalities from inside and outside the industry; the participants will be inspired to think bolder, be more innovative and to take action.

The conference attracts influential industry leaders from around the U.S. and around the world. Participants will share perspectives, make connections and receive practical insights from others’ successes and lessons learned.

Retail Delivery showcases innovation in myriad ways, putting participants at the forefront of what’s next.

In an industry where the pace of change has never been greater, staying ahead has never been more challenging. As this year’s premier retail banking event, BAI Retail Delivery will help transform you from the leader you are now, to the visionary you want to be. Giving you actionable insights and inspiration that will help you reimagine the world of retail banking.


McCormick Place, West Building
2301 S. Lake Shore Drive | Chicago, Illinois 60616