design innovation

Yellow, Green, Blue, Purple, Red, Orange colours blending together on colour wheel

How to Ensure Your Digital Experience is Inclusive

Brand Engagement, Brand Strategy, Design Innovation, Design Psychology, Digital Experiences /

Digital experiences and communications, including websites, social media and digital content, play an essential role in influencing shopper decisions, but first it has to reach the right audience. Since the outbreak of the pandemic, online interactions have increased, as has competition for your consumer’s attention. Inclusive communication and marketing design is now more important than […]

How to Ensure Your Digital Experience is Inclusive Read More »

270x370Robot

Do Restaurant Robot Waiters Actually Provide Great Service?

Food Service /

Advantages, Disadvantages, and Societal Acceptance There has been a lot of talk recently about robots being introduced in a variety of industries, from hospitality to retail. At the Henn-na Hotel in Japan, for example, a robot dinosaur greets you at the front desk. Mario the robot greets guests in 19 languages and monitors the buffet

Do Restaurant Robot Waiters Actually Provide Great Service? Read More »

270x170 financial institution transformation

Five Things to Consider During a Financial Institution Transformation

Financial Services /

For the past decade our firm has been helping financial institutions manage tremendous industry and cultural changes, helping them remain relevant to their customers and to find efficiencies required to sustain growth. Our projects often start with the move to smart banking and new channel strategies that have lead to a decline in branch number

Five Things to Consider During a Financial Institution Transformation Read More »