image 73

​Rating the Curb Appeal of Your Bank Branches

Our recent stealth attrition study identified that customers today are more willing to switch banks or consider purchasing a new service from a competing bank. This behaviour is exacerbated by increasingly easy account opening and on-boarding processes thanks to technology and improved back-of-house systems. With so many elements to consider when it comes to growing your bank’s […]

​Rating the Curb Appeal of Your Bank Branches Read More »